Returns & Exchanges

At Lounge, we want you to feel confident in your style, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Our goal is to ensure you find the perfect fit and feel for your wardrobe.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Package Your Items

  Securely place your items in their original packaging, ensuring all tags are intact and the garment is in its original condition.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Leave your package at any authorized carrier drop-off location and keep your tracking receipt until your refund or exchange is processed.